Frequently Asked Question

We aim to protect the brand of yours. We believe in lasting brand reputation!

General

What is MYGENPRO?

MYGENPRO is a scalable online PRODUCT AUTHENTICATION and ANTI COUNTERFEITING service. MYGENPRO is for MALAYSIAN made products. Using MYGENPRO brand owners will be able to protect their brand against counterfeiting. Brand owners can view traceability of products and offer product warranty registration.

Quicker Setup
Low Cost Entry
Low MOQ
No Hardware Required
Where are you located?

We are located in Kuala Lumpur, Malaysia google maps. If you care to visit us for any enquiries, please Make appointment so we serve you better.

What are your Terms & Conditions?

Here is a direct link you take you to our Terms and Condition page. Please check it out and don't hesitate to reach out if you have any additional questions our agents could further assist you with.

What is your privacy policy?

Here is a direct link you take you to our Privay Policies page. Please check it out and don't hesitate to reach out if you have any additional questions our agents could further assist you with.

We are here to serve you, Contact us for more information.

How does MYGENPRO do it?

Sticker by MYGENPRO

Brand owners using MYGENPRO system will use the MYGENPRO sticker. This is a generic sticker used by all Brand owners using this system.

How does the sticker work?

This sticker contains a “UNIQUE” QR code. The code is hidden. Scratch the ink and the code will be visible. Once this code is scanned - the consumer will be taken to www.genuineproducts.com.my for verification.

What's so special about MYGENPRO?

Verification or Authentication is made via a mobile phone without the need for other devices. The system will offer the following outcome:

a. Basic product information
b. Date of Expiry of product(s)
c. Product warranty registration
d. Suspicious use of QR Code*

NOTE: The system will track the number of times the QR code has been scanned and will report it as being suspicious.

Why use the MYGENPRO system?

How do I get a Free samples of MYGENPRO labels?

MYGENPRO offers a scalable and low cost solution for Product Authentication, Anti Counterfeiting system and Product Registration service.

1. Our turn around time is almost instant!
2. Our cost is scalable based on your needs and requirements.
3. Proven track record of our technology partner
Contact Us and let us help you protect your brand NOW!